Cancellation Policy


Updated Sepember 7, 2022

Cancellation Policy for programs that are 3 days OR less in duration.
Should you need to cancel your registration more than 30 days before the program start date, a $75 plus 5% GST cancellation fee (per person) will be retained, and the remainder of your payment will be refunded. Unfortunately, we offer no refund for cancellations made 30 days or less before the program start date.

Cancellation Policy for programs that are 4 or 5 days in duration. Should you need to cancel your registration more than 30 days before the program start date, a $100 plus 5% GST cancellation fee (per person) will be retained, and the remainder of your payment will be refunded. Unfortunately, we offer no refund for cancellations made 30 days or less before the program start date.

Cancellation Policy for programs that are 6 to 9 days in duration. Should you need to cancel your registration more than 30 days before the program start date, a $150 plus 5% GST cancellation fee (per person) will be retained, and the remainder of your payment will be refunded. Unfortunately, we offer no refund for cancellations made 30 days or less before the program start date.

Cancellation Policy for programs that are over 9 days in duration. Should you need to cancel your registration more than 90 days before the program start date, a $400 plus 5% GST cancellation fee (per person) will be retained, and the remainder of your payment will be refunded. Unfortunately, we offer no refund for cancellations made 90 days or less before the program start date unless SKILS or yourself can find a replacement. In this case, a $200 plus 5% GST administration fee applies.

Travel and Medical Insurance information.
Unexpected COVID, medical and travel incidents do occur, and they often have hidden costs. We strongly encourage all our participants to purchase additional insurance before taking a SKILS program. Specifically, ask your travel agent about trip cancellation insurance and additional medical insurance to cover events such as COVID, wilderness evacuations, ambulance transfers, and medical equipment. The latter is especially important for individuals traveling outside their home province and internationally to take SKILS programs. Also consider purchasing travel insurance in case of an unforeseen situation where you need to cancel such as an injury, a family emergency, a change in your career, etc.